The 60-Night Mattress Trial explained.
All first-time customers purchase of Elmira Mattresses are covered by a 60-Night Trial. That gives you two full months from the date of delivery to decide if you love it as much as our other existing customers do.
To begin your 60-Night Trial, simply purchase an Elmira Mattress of any size from Elmirasleep.com or physical stores.
What this means
If for any reason, you’re not 100% satisfied with your Elmira mattress, simply reach out to our sleep specialists. While they may have a few questions to ask you about your experience with the mattress, our Sleep Specialists will walk you through the mattress return process at your request, and arrange for you to drop-off the mattress at our warehouse nearest to you.
If you accidentally order the wrong size mattress, your 60 Night Trial gives you a free, one-time size exchange. However, requesting a size exchange will void the trial and make you ineligible for further exchanges or returns.
Eligibility
Every Elmira customer is eligible for one 60-Night Trial for their first purchase from Elmirasleep.com. Only first orders with a maximum of two Elmira Mattresses and two Elmira Hybrid Mattresses are eligible. This trial is not transferable, and Elmira mattresses purchased through third-party channels are not eligible for the 60-Night Trial.