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Shipping policy

1. Processing Time


  • Orders are typically processed within 1–2 business days after payment confirmation.
  • During holidays or high-demand periods, processing may take slightly longer.

2. Shipping Time & Delivery


We use your information to:
  • Process and deliver your mattress orders.
  • Provide customer service and respond to inquiries.
  • Send order updates, promotions, or newsletters (if you opt in).

3. Shipping Costs


  • We offer Free Standard Shipping on all mattress orders within [Insert Country/Region].
  • Additional charges may apply for expedited shipping or deliveries to remote areas.

4. Delivery Conditions


  • Mattresses are delivered compressed and rolled for easy handling.
  • Please ensure that someone is available to receive the delivery. For safety reasons, the delivery team may not be able to carry the mattress upstairs without prior arrangement.
  • If delivery cannot be completed due to an incorrect address or unavailability, additional re-delivery charges may apply.

5. Shipping Restrictions


  • Currently, we ship only within India.
  • Currently, we ship only within India.
  • We do not ship to P.O. Boxes,APO/FPO addresses, or international destinations at this time.

6. Damaged or Lost Packages


  • If your mattress arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
  • We will work with the courier to resolve the issue and provide a replacement if necessary.

7. Order Tracking


  • If your mattress arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
  • We will work with the courier to resolve the issue and provide a replacement if necessary.

8. Contact Us